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Great Solar Brisbane

Great Solar has closed down and left a heap of unhappy customers unhappier. The reality is that liquidation was inevitable: “Great” was a misleading name. So what do you do if you have a Great Solar system that’s not working, is it salvageable and is a warranty still available?

*DISCLAIMER: MC Electrical is not affiliated with Great Solar or any other third party sales companies. If you have warranty or workmanship issues please seek support from your local solar electrician or review the Clean Energy Council dispute and complaints page for support options.

Yes, it is probably salvageable, and yes, it is probably the likely small investment. If Great Solar installed your system, chances are it was installed when the 44c or 52c Queensland feed in tariff was still around. If so, you are sitting on a little gold mine, just your pick handle is broken. The crazy part is the government will chip in to fix that ol’ pick! Here’s the likely damage:

  • If your cheap and nasty panels have failed, you can claim a RECs “rebate” to replace them. If the panel manufacturer still exists, we should be able to get them replaced. You may have to invest $1500 or so.
  • If it’s an installation error, you can get the system generating money again for under $200.
  • If your inverter has failed, it can be replaced under warranty for as little as $200. If the inverter manufacturer has also gone bust, you may be up for $1500 to $2200.
  • At worst case, it may be best to replace your solar system altogether. You’ll want to do it right this time. But the price and quality of solar systems available today make it so much more worth it, even if you don’t have the ridiculously generous 44c feed in tariff. Get an idea of the quality and price you can expect from MC Electrical here.

 

2017 update. Unfortunately we’re not taking on anymore warranty work. Call your local solar electrician for more advice.

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8 Comments on Great Solar Brisbane is Closed.

Mark C said : administrator Report 6 months ago

Hi Chris. Look up your panel manufacturer and inverter manufacturer. If they are still around, you should be able to claim warranty.

    Chris said : Guest Report 6 months ago

    With Greatsolar solution warranty ect has anyone found a solution to get warranty at all. I was told i need a new system? any help Thanks

    • 4810
    Mark C said : administrator Report 11 months ago

    Hi Santy, We never installed for Great Solar Solutions. But sure we'll contact you today!

      Santy Bruwer said : Guest Report 11 months ago

      My solar system was installed by MC Electrical but I purchased it from Great Solar Solutions. The inverter started playing up around mid 2018 and by December 2018 a red light was on and now there is nothing. I really noticed it on my electricity bill. I am almost at retirement age and cannot live without aircon and solar. Can one of your service men please call me to discuss the warranty repair of the current inverter and to further install the Canadian system that is currently advertised for $7700. Thank you

      • 4818
      Mark C said : administrator Report 2 years ago

      Hi, Jwalesh. We're not taking on service work at the moment. The best contact is SolarService guys if you are in Brisbane. 1300 77 4897

        Jwalesh said : Guest Report 2 years ago

        I am getting green light on inverter for 2.1 KW solar system but not producing any power. Need service support. Please contact me. Thanks and regards Jwalesh

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        Jenny said : Guest Report 3 years ago

        Hi my system was installed by great solar and the same thing the red light is on and would like to know what I can do please to get help?

        • 4500
        Britt said : Guest Report 3 years ago

        Hi my solar has the red alarm ? Light on did my homework ? found out Greatsolar solutions has gone . Responding to your warranty add etc.. I need help / advice on what I can now to fix it please ! Put in 2012 single mum love the electric bill difference it has made . What do I do next to fix it please ?

        • 4670

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