Understanding your Fronius Inverter – MC Electrical

By Mark Cavanagh

Posted November 29, 2016

In Blog, Inverters, Micro Inverters & Optimisers

Thanks to our partners at Fronius, we have step by step instructions available to assist with troubleshooting and understanding your Fronius inverter.

For quick access to your required area of interest, we have compiled a menu with links directing to the section you need.

3:01 – Hardware for System monitoring

11:38 – Setup of Fronius Datamanager Card

21:08 – Solar.Web Demo

52:05 – Solar.Web Premium

FAQS:

54:18 – Q: My Solar.Web appears to be offline – What should I do to bring it online.

56:26 – Q: Solar.Web online + inverter is generating power but can’t see any data

How to change the Wi-Fi password settings on the Fronius Datamanager Card (AUS)

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MC Electrical

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Nice and neat installation. Cleaned up afterwards and all the blokes were nice and easy to chat with. The layout looked nice and professional. Would recommend.

MC Electrical were exceptional to deal with, from the first engagement over the phone, through to the initial sales consultation with Yorick which was informative, professional and consultative.They listened and provided some great advice around pros and cons of various options, their sales collateral was excellent and the actual engagement and installation process was seamless and professional.Mark has obviously built a great team culture, all of his staff are professional, courteous and obviously passionate about what they do.I did a lot of research before choosing MC Solar and I couldn’t have been happier with my decision. They are an exceptional business and I’ve already referred others to them based on my experience.Mark (Annerley, June 2023 install)13.3kw Canadian Solar panels10kw Fronius Hybrid Inverter

MC Electrical have just installed a 13 kWh system at our house and I cannot recommend them highly enough.From the initial sales consultation to the pre install site visit by Alan and then the scheduling of the installation by the office staff to the actual installation by Alan and his team today, they all went above and beyond what was necessary to make the experience as easy as possible.It is rare to find diligent and efficient and professional "old school" service nowadays and MC Electrical have it in spades.If you want a solar system of the best quality installed by professionals then you need to contact MC Electrical.

Was referred to MC by a friend who is getting work done, outstanding work, I had to get some extra switchboard work done as it was an old house. Professional and Neat installation, they have a good back-end support and set everything up for you.I have an EV and they handled putting in the charger etc, Not the cheapest but I went with them because I heard they were end too end great installers and not some cowboys, I wanted to make sure I get some back up service if anything goes wrong... which from what I have seen shouldn't. From the installers to the Office staff, big thumbs up.They also thing outside the box if there is something that needs to be changed on your installation.

MC Electrical installed a BYD battery (16.6 kWh), Fronius Symo GEN 24 8.0 Inverter and Wattpilot home 22kW EV charger on 18th September.The whole process from initial contact to installation and commissioning was very professional. I was kept fully informed throughout.Ben was very helpful with my requests for information and providing quotes for a few options.Shane (electrician), Jin and Stephan (apprentices) did a neat job replacing the existing inverter with the new one, installing the battery (connecting to my existing solar panels) and EV charger.A big thank you to Shane for returning promptly to track down a faulty isolation switch on the EV charger which was faulty on one phase.The system is performing very well.If you are looking at installing a PV system, battery or EV charger I recommend you give MC Electrical the opportunity to assist you.

Thanks for the awesome service!

I recently had an issue with connecting to my solar system due to a change in home internet. MC Electrical jumped onto it straight and resolved the issue within a couple of days of me reporting the issue. Their after-sales service support is second to none. A massive shout out to Dane and Brooklyn for their outstanding customer service and urgency to resolve the issue which was caused by a faulty dongle. Well done MC Electrical. You guys rock!

MC Electrical is absolutely amazing! Their sales team is top-notch, demonstrating excellent knowledge and expertise. The company's communication is outstanding, keeping me informed every step of the way. The traddies who handled the installation were not only respectful, but also completed the job quickly and efficiently. They took great care in leaving the site neat and tidy. I can't recommend MC Electrical enough!

MC Electrical installed our 11kwh solar system and they did a brilliant job.The workmanship is to a very high standard and the staff are friendly and helpful. After service care is also fantastic.There was a little bit of confusion as to where exactly on the roof the panels were to be installed due to a last minute panel orientation change. I wasn't happy with the end result and MC electrical sent staff around to assess and moved a large section of panels that would have been at significant cost to them. Most companies would have walked away and it's an absolute credit to their service.Thanks MC electrical, I wouldn't look anywhere else - you get what you pay for.

Great company. They aren't the cheapest but you get what you pay for so for an investment like solar you want to use someone you can trust. We installed solar using MC Electrical in 2022 and the before, during and after support is great. Strongly recommend using them.

They're the best in town for a reason! Every tiny details like the brackets they used to screw the panels onto the roof are of highest quality and rust-free.

Honestly, I am very appreciative of these guys. No fault of their own, my system was much more complicated than most jobs, including 3 phase meter upgrades for my business. They helped me with Energex and went above and beyond to make sure my solar system was connected and working. They were easy to talk to and always answered my questions both on-site and over the phone. This is my first time installing solar, and it can be a headache trying to sift through to find the right provider but boy am I glad to have found these guys. Highly recommend and thank you for the support.

Excellent communication and quality of work.

Excellent sharing of information, Mark was very forthcoming with information.

From our initial chat with Nicole through to Shane and the team that installed our new solar, the entire MC Electrical team have been an absolute pleasure to deal with. We are very happy with our new solar and helping do our part for the planet. I would recommend them to any who wants to get solar!Thanks again 😊

A+++++ MC Solar & Electrical have exceeded my expectations. I had a 5KW system installed and it has been excellent. From the initial enquiry to quote, to installation and follow up, they have been very professional, prompt and reliable. Product and workmanship is second to none! They even rang me up a few weeks after the installation to check that everything including the solar wifi system monitoring has been going well. My power bills have dropped from over $1200 to below $200 per quarter after the installation! WOW, I'm very happy. I would recommend Mark and his team to anyone who wants good reliable service at a competitive price. Thank you again :)I was so happy I added another 10KW system after 6 years with the original (still going strong 💪) now I’ve got 15KW in total, the job done was excellent as before! Thanks again 😉

They did a amazing job recently installing our solar panels, couldn't be more happier with the outcome. Also the team of guys who came out were very professional, clean after installation, easy to communicate with and can tell they are all good friends :) would definitely recommend them to others. Thank you guys!

MC Electrical state that one of their goals is excellent customer service and support. This customer focus is very evident even in just the nice little additions that they add. Post sales support has been excellent. I highly recommend this very professional crew, as I know you will always be very happy with the result.

MC Electrical are without a doubt a fantastic company to deal with. Unbelievable customer service and very high quality work. If you are looking for a no fuss, high quality solar installer, don't look elsewhere. These guys are very reliable and after-sales support is stellar.

The team at MC Solar are amazing. From getting the quote from Nicole, arranging installation with Hannah and the work done by Josh and the team was second to none. Highly recommend.

I was recommend by my sister to use MC Electrical to install my solar system and i was very happy from the start to the end of the job. The boys that install the system was with friendly and left my place tidy after the job was done. I highly recommend MC Electrical. To all the team at MC Electrical thank you for a great job.Belinda Smith

Finally we made the decision to get a solar system and chose MC Electrical from 3 quotes and are so glad we did. We were very apprehensive as we are not "technically minded" but they explained everything very clearly from quotation, through the installation process and how to set up the inverter. We are now looking forward to our next electricity bill ! Happy to recommend.

These guys are champions! - they helped us out with a pesky roof leak.They got onto it in a flash and reconnected our solar app to our new wifi router. We would highly recommend them to anyone, they understand great customer service. We are glad we chose them as our solar provider.

The team at MC Solar & Electrical have been a joy to work with from start to finish. Highly professional, knowledgeable and friendly service. Very clean and neat installation. Nothing was to much trouble. Our install required an additional work by Energex and several additional visits to connect the service was provided promptly to ensure minimal delay.Very happy with the system and service provided.

I had a long technical talk with Mark today about Solar in general. Even though I am not from Qld., and can't purchase from him, I am mightily impressed by his knowledge and very appreciative of his advise.He has direct contact with Fronius in Austria and is thus very up to date with their products. Part of his advise was to use Solar Analytics in order to find accurate information about my consumption and what I would expect to save.I especially like his review videos and will now be saving money by not purchasing Enphase Microinverters or Solar Edge Optimisers. In my case, there is little to no shade and would not benefit from the added expense of these two porducts. Money I can now put towards a larger solar panel array. So thank you very much Mark.

Over 3.5 years ago MC Electrical installed a 6.54kW system (Sunpower panels & Fronius inverter with SmartMeter) at my house and it hasn’t missed a beat! I still highly recommend MC Electrical to family & friends.

MC Electrical’s installers were very professional, prompt and completed the install quicker than they had advised. The quotation process was excellent, no-nonsense and had no hidden surprises or exclusions.Cannot recommend them enough.

after much research i chose MC electrical for our 5kw system (solar Edge and Qcell) installation 4years ago... the team has been professional prompt and courteous. one panel failed and the inverter itself failed on separate occasions- they are onsite within 48hours from first call, and replacements installed within 2 weeks even during COVID, all without me having to chased them up... I have since recommended them to many people and at least 4 household I know of chose MC Electrical and are still very happy. One of those installation had an waterproofing issue which was discovered one Saturday afternoon in the rain - someone was there within 2 hours to do a temporary fix and the owner called my friend on the same Saturday to apologies and whole situation rectified by Tuesday - Human error inevitably occurs- how you deal with it defines you - this company sets an example for others to follow!!!

Team was great to deal with from start to finish. Explained all of the options and provided quotes on all of these to inform my decision on which system and components. Pricing was good and communication has all been great during the whole process. Installation went well and the team fully cleaned up afterwards so very happy.

Believe the reviews. Mark and the team did a great job at every stage of the process. Only regret is not doing it sooner.

If there was a 10 star rating they would have got that. Highest praise for all the team at MC Solar, real professionals quick always responsive and I am over the moon or should I say sun with the installation. Only possitives!!!!

They've done two solar installations for me over the years and both have been exceptional. Excellent service from the office team, onsite work is professional and high quality. They have obvious pride in their work and do the little touches to make the install really seamless into the property.After sales service and support when a third party piece failed after a couple years has been 100%. Reinforced the value of getting MC to do the install. Did not hesitate to have them do our new place, and recommend them to everyone who's looking for Solar.

I did plenty of research before choosing an installer. MC Electrical really stood out from the pack. Now I have my new system in place and they have lived up to my expectations. Staff all knew their stuff and promptly helped me with any queries I had. I'm now a bit of a solar nerd checking my production and usage on the laptop. Brilliant.

I am aware a lot of people are having trouble with their solar retailers. I suspect its the nature of the industry with its race to the bottom (price). MC Electrical were not the cheapest, however now i can see why they weren't. Very sophisticated customer experience processes, they were patient with the covid delays and when it was time to install they did it in one morning, beautifully neat job.

Fronius Primo Gen24 Plus InverterSunpower Maxeon 3 Solar PanelsInstalled a week ago. The whole team at MC Electrical are all very helpful and professional, nothing is too much trouble. I love my new system. Their after sales service too at MC Electrical is the best service I've ever experienced. Thank you for all your help and I'm telling all the friends not to use anyone else but MC Electrical.

Great communication, efficient installation, great after sales service by the team. Recommended to everyone. Great job guys, super happy with yoour team.

We had our 10kW System installed by MC Electrical few days ago.The whole process was straight forward.Dane from installation team was very polite and all works were completed clean with professional standards.We faced few issues during the installation, but rectifying the issues was really easy. The operation manager Ryan provided prompt and professional resolution to any issues we had, so we are glad we had our system installed by MC Electrical. I will definentely recommand MC electrical to my friends.

Just had a 10.14 kW system installed by MC electrical after a recommendation by a friend. Jaime was not at all pushy as a salesperson, it didn't feel like she was just trying to pass off whatever they had in stock as the best system to get, unlike other companies I got quotes from. She was helpful and responsive with questions. I also really liked the MC electrical blog which was a very useful aid in decision making. The guys who installed the system were prompt and professional. It all appears to be working as intended, hopefully for many years to come!

We had a system installed by MC Electrical 6 years ago and I was very impressed with their service then. We recently had a cracked tile under one of the panels and so I rang them to get a quote to remove the panel and replace the tile. Their service manager, Shane, arranged for one of their guys to drop by and do the work for no charge. Really impressive service and I’ll make no hesitation in recommending them to anyone looking to have a solar system installed.

From start to finish, Yorick, Jem and the installation team were nothing but helpful, professional and understanding. Throughout retail/provider issues, weather preventing and rescheduling, nothing was ever too much trouble to fix. Would absolutely recommend MC Solar and Electrical for Solar installation.

After much research there were only a handful of companies I would have chosen but in the end I chose MC Electrical.Winston provided me with all the information I needed to make an informed decision while answering all my questions via text/email promptly. There wasn't a sales push which was a big plus! Shane and the boys did a great job while Jem and Hannah were very helpful in the pre and currently post sale.I would definitely recommend them to others

Can't recommended MC Electrical enough. Gem made the whole process a breeze. And the guys did an amazing job on the install. We're so happy.

We had the team at MC install our solar just over a month ago now, From start to finish they were amazing. From product knowledge to assisting with any questions and concerns we had they were always happy to help. The team that installed our system were very professional, install was very clean and tidy and they even cut back some of the trees over hanging our roof and took the branch's away with them. I would highly recommended MC to anyone looking to get solar and want a reliable and more impotently local business.

Winston Jones dropped in to check out our commercial venue and explained thoroughly about solar invertesr and panels. Very patience, spent time and answered all my questions. I believe staffs like him are assets to a company. Positiver personality.Quote no. 29640

We've had our solar for just over 12 months now, our electricity bills have reduced from $4,600 per year to $200. So our system will pay for itself in a shade under 4 years. Couldn't be happier with the service from MC electrical. Thanks everybody!

Mark came out to go through the different solar panels, systems and how the panels would be fitted, he gave us a few different quotes that we could choose from and we felt no pressure to AT ALL to to lock in a contract with them.... Both Jem and Shane were lovely on the phone, from the moment we said we wanted to go ahead with a quote, to making sure we were happy with our installation, to continuing now helping us with any questions we may have being first time solar owners.... Josh and his team were amazing, on time, ready for any questions we had and also honest with what needed to happen on the day (the weather, no power for periods of time, where everything was going to go ect...) which put our minds at ease too. We will DEFINITELY be recommending them to friends and clients we have our self’s.... Thank you so much, we couldn’t be happier :)

Really good experience from sales all the way through to post-installation. Very detailed and even highlighted a few details that I didn't look into, such as the racking mounts.

Had the team over and they were very professional. Great bunch of blokes, understanding and knew their stuff. Admin staff as well were very helpful and nice to speak with for questions. Would recommend.

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