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FRONIUS PRIMO FAULT CODES

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“I’ve worked with the team at MC Electrical in Brisbane for several years and found a company-wide commitment to solar. It’s clear MC Electrical takes solar seriously.”

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Fronius Primo Inverter Fault Codes

State CodeDefinitionCauseSolution
1000RECERBO Watchdog TriggeredOccurs onceAutomatic correction
102AC voltage too highMains voltage errorCheck main voltage and frequency on the AC clamps
103AC voltage too lowMains voltage errorCheck main voltage and frequency on the AC clamps
105AC frequency too highMains frequency errorCheck mains frequency at the inverter AC clamps
1050Event Input Queue Full – Task Is WaitingOccurs onceAutomatic correction
1051Event USB Output Queue FullOccurs onceAutomatic correction
1052Event LN Output Queue FullOccurs onceAutomatic correction
1054Event Input Queue Full – Message rejectedOccurs onceAutomatic correction
106AC frequency too lowMains frequency errorCheck mains frequency at the inverter AC clamps
107No AC grid detectedMains not connectedCheck mains voltage and cable connection on the inverter clamps
108Islanding detectedIslanding detectedAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
112Residual Current DetectedMains disturbances have been detected (e.g. ripple control signal)Automatic correction (restart inverter – AC/DC disconnect and reconnect)
1201Power Stage Protocol Task TimeoutOccurs onceAutomatic correction
1202Display Task TimeoutOccurs onceAutomatic correction
1203Interface Communication Task TimeoutOccurs onceAutomatic correction
1204Solar Net Task TimeoutOccurs onceAutomatic correction
1205USB Task TimeoutOccurs onceAutomatic correction
1206Event Task TimeoutOccurs onceAutomatic correction
1207Idle Task TimeoutOccurs onceAutomatic correction
1208Real Time Clock Task TimeoutOccurs onceAutomatic correction
1209Control Task TimeoutOccurs onceAutomatic correction
1210CAN Task TimeoutOccurs onceAutomatic correction
1211Local Serial Data Exchange Task TimeoutOccurs onceAutomatic correction
141Change of mains frequency too highMains frequency errorCheck mains frequency at the inverter AC clamps
212AC voltage L1-N too highMains voltage errorCheck main voltage and frequency on the AC clamps
213AC voltage L1-N too lowMains voltage errorCheck main voltage and frequency on the AC clamps
222AC voltage L2-N too highMains voltage errorCheck main voltage and frequency on the AC clamps
223AC voltage L2-N too lowMains voltage errorCheck main voltage and frequency on the AC clamps
240Arc DetectedAn arc occured on the DC sideCheck PV modules, cabeling and junction boxes on DC side for loose/bad connections and other damages (cable isolation). Check the fastening screws to the wall bracket. Confirm State 240 with Enter button
241Arc detection confirmation 1An arc occured on the DC side, State Code 241 follows State Code 240 after confirmationConfirm State Code 241 with Enter button
242Arc detection confirmation 2An arc occured on the DC side, State Code 242 follows State Code 241 after confirmationConfirm State Code 242 with Enter button
243Arc Detected – Detected Arc does not fullfill the standardized AFCI switch-off limitsAn arc occured on the DC sideAutomatic correction (restart inverter – AC/DC disconnect and reconnect); Equip inverter with SD card to log arcs.
245Arc Fault Cicruit Interrupter (AFCI) Selftest failedSelftest routine failed due to measurement problemsAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
247Arc Fault Cicruit Interrupter (AFCI) current sensor errorData from primary and secondary DC current sensor don’t correspondRestart inverter – AC/DC disconnect and reconnect if RECERBO SW Version < 0.2.9.0
249Arc Fault Cicruit Interrupter (AFCI) detected unplausibel measurement valuesMeasuring failureAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
301Overcurrent ACVoltage drop on the public mainsAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
302Overcurrent DCBad cable connection on DC clampsCheck the cable connection inside DC cabinet, on the inverter clamps and check the fastening screws to the wall bracket
303Channel 1 OvertemperatureAmbient temperature too highCheck inverter location
304Channel 2 OvertemperatureAmbient temperature too highCheck inverter location
305Intermediate circuit voltage too lowUnbalanced public power grid (high DC ratio in the AC)  causes different energy amounts taken from the upper and the lower intermediate circuit -> unbalanced intermediate circuitCheck main voltage and frequency on the AC clamps
306Power LowDC breaker openClose DC breaker
307DC voltage too lowDC breaker openClose DC breaker
308Intermediate circuit voltage too highVoltage drop on the public mainsAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
309DC1 Input OvervoltagePV-Generator voltage too high at MPP 1Check PV configuration and  DC voltage at MPP 1
311DC Poles ReversedPoles are reversed at least at one stringCheck DC Polarity, Reverse Poles
312Ambient temperature too lowAmbient temperature too lowCheck inverter location, wait for higher ambient temperatur
313DC2 Input OvervoltagePV-Generator voltage too high at MPP 2Check PV configuration and  DC voltage at MPP 2
314Start-up process interrupted (AC or DC failure)Internal Software faultAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
315AC Current Sensor ErrorShunt offset to highAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
316Filter Software Timing ErrorPossible software errorRun latest software update
317Unbalanced Intermediate VoltageShort circuit of intermediate circuitAutomatic correction
318DC Reverse Current detectedReverse current detectedAutomatic correction
324Channel 3 OvertemperatureAmbient temperature too highCheck inverter location
401Power Stack Communication ErrorCommunication errorRestart the inverter – AC/DC disconnect and reconnect
406Error temperature sensor on DC boardOld SoftwareRun latest software update
407Error temperature sensor on AC boardOld SoftwareRun latest software update
408Too high DC-voltage injection measured in public power gridTemporary disruption with the gridWait until inverter starts automatically
4095EEPROM failureOccurs onceAutomatic correction
412DC1 Fix Voltage Out Of RangeDC1 fix voltage was adjusted too high or too lowCheck DC1 fix voltage adjustments in the Installer Menu Basic
415Wired Shutdown TriggeredOption card tripped an external shutdownAutomatic correction
416RECERBO – Power Stack Communication ErrorOccurs once – communication errorAutomatic correction
417Hardware-ID CollisionOccurs once – communication errorAutomatic correction
425Data Exchange TimeoutOccurs once – communication errorAutomatic correction
426Intermediate Circuit Loading TimeoutToo less DC PowerWait for more DC Power
427Power Stack Ready TimeoutOccurs once – communication errorAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
4294967294R&D Internal State CodeDOES NOT OCCURDOES NOT OCCUR
4294967295DOES NOT OCCURDOES NOT OCCURDOES NOT OCCUR
431Power Stack In BootmodePower stack will be programmed by the RECERBO automaticallyAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
436Invalid Bitmap ReceivedPower stack can’t communicate with the RECERBO boardRun latest software update
437Power Stack Event Handling ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
445Invalid parameters detectedCountry setup errorRun latest software update and reload country setup.
447Isolation ErrorPV system grounding error; Inverter ground is missing or grouding cable brokenCheck PV system including grounding
448No Neutral WireNo neutral wire detectedCheck AC-wiring
450Guard Controller – Communication ErrorRibbon cable between Filter board and the Power Stack is faulty or not connected properlyCheck ribbon cables between Filter board and Power Stack
451Memory Check ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
452Power Stack – Filter Communication ErrorCommunication Problem caused by temporary enviromental disturbances (grid, EMC, …)Automatic correction (restart inverter – AC/DC disconnect and reconnect)
453Internal AC voltage deviationOccurs once – Grid disturbancesAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
454AC frequency deviationOccurs once – Grid disturbancesAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
456Guard Controller – Anti Islanding Selftest ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
457Grid Relay ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
458Residual Current Monitoring Unit (RCMU) ErrorSoftware errorRun latest software update
459Guard Controller – Isolation Selftest ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
460Power Stack / Filter Print Reference Voltage ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
461RAM Error / Collective FaultOccurs onceAutomatically correction (restart inverter – AC/DC disconnect and reconnect)
462Guard Controller – DC injection into grid detectedOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
463AC Poles reversedMeasuring circuit defectReplace PRIMOFIL board
474Residual Current Sensor defectOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
475Isolation ErrorOccurs onceAutomatically correction (restart inverter – AC/DC disconnect and reconnect)
476Power Stack Supply MissingInternal power supply defectReplace PRIMOFIL or PRIMOPS board
479Intermediate Circuit Relay Switched OffBistable Relay changed state during transportAutomatic correction
480Incompatible featureOld SoftwareRun latest software update
481Not supported featureOld SoftwareRun latest software update
482Installation wizard abortedStart-up process not successfulRestart the inverter
483DC-Fix voltage out of rangeStart-up process not successful / Fix voltage was adjusted too high or too lowRestart inverter / check adjustments in the Insttaller Menu Basic
484CAN transfer timeoutCommunication Problem caused by temporary enviromental disturbances (grid, EMC, …)Automatic correction (restart inverter – AC/DC disconnect and reconnect)
485CAN transmit buffer fullCommunication Problem caused by temporary enviromental disturbances (grid, EMC, …)Automatic correction (restart inverter – AC/DC disconnect and reconnect)
489Permanent Intermediate Circuit Capacitor OvervoltageIntermediate circuit capacitor overvoltage protection trippedConfirm State Code with Enter button
502Warning – Isolation value too lowHardware defectReplace device
509No Feed In For 24 HoursToo less power from the PV systemCheck output power of the PV system (Voltage level, …)
516Power Stack EEPROM ErrorOccurs once – communication errorAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
517Power derating due to overtemperatureVentilation opening blockedClean ventilation openings
519Filter Board – EEPROM ErrorOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
520MPP Tracker #1 – No Feed In For 24 HoursToo less power at MPP Tracker #1 to feed inCheck output power of the PV system which is plugged on MPP Tracker #1 (Voltage level, …)
521MPP Tracker #2 – No Feed In For 24 HoursToo less power at MPP Tracker #2 to feed inCheck output power of the PV system which is plugged on MPP Tracker #2 (Voltage level, …)
522DC1 Input Voltage too lowDC1 Input Voltage too lowCheck PV voltage
523DC2 Input Voltage too lowDC2 Input Voltage too lowCheck PV voltage
545Configuration not supportedSoftware incompatibleRun latest software update and reload country setup.
558Incompatible Power Stack SoftwareOld SoftwareRun latest software update
559RECERBO software version incompatibleOld SoftwareRun latest software update
560Power Derating Due To High Grid FrequencyToo high grid frequencyAutomatic correction
565Arc Fault Cicruit Interrupter SD Card Error [US only]SD card not plugged correctlyInsert SD card correctly
566Arc Fault Cicruit Interrupter Deactivated Warning [US only]Arc Fault Circuit Interrupter (AFCI) has been deactivated, no protection against occuring arcsFor information only (occurs daily because of standard requirements)
567Grid Voltage Dependent Power DeratingToo high grid voltageAutomatic correction
568Multifunction current interface WarningAn external custom device (Overvoltage Protection) performs a signal state changeCheck the external signal or the input signal configuration
571Software State InconsistencyOccurs onceAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
572Power Limit InvalidThe device data unit contains a wrong power limitCheck device data unit at the RECERBO -> interchanged!?
573Undertemperature Dependent Power DeratingDerating because ambient temperature is too lowWait for higher ambient temperature
574CAN Stack WarningToo much traffic at the CAN busAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
579Developer WarningSoftware errorRun latest software update
581Special Purpose Utility (SPUI) Mode ActiveSetup MG50 or MG60 selectedJust for information – push enter; if wrong choose a different country setup
601CAN Bus FullOccurs onceRestart the inverter
602Blocked By Italy AutotestAutotest (Countrysetup:IT) not successfully finishedSetup Italy: Restart Autotest (Code 11111) until  the test is successful
607RCMU Continous FaultA residual current was detectedDisconnect inverter from DC and reconnect
608Power Stack Software IncompatibilitySoftware incompatibility between the board in the inverterRun latest software update
609Configuration Value Out Of  LimitsConfiguration limits are outside of the limits in the RECERBO softwareRun latest software update
610CAN-Init failedOld SoftwareRun latest software update
614Active Event List FullMore than 15 State Codes occur at the same timeInformative State Code; check Info Menu / Power Stage State
615RAM-Check – Invalid Bit FoundOld SoftwareRun latest software update
668External I/O ErrorDevice that is connected has opened or closedCheck the device that is connected (e.g. surge arrester)
701Solar Net – Node Type Out Of RangeWrong Solar Net numberInsert Solar Net number again
702Solar Net  – Receive Buffer FullProblems with Solar NetCheck Solar Net ring
703Solar Net – Send Buffer FullProblems with Solar Net ringCheck Solar Net ring
705Solar Net – Node Type ConflictSelected Fronius Solar Net number is already in useChange Solar Net number, must be unique
706CapKey – Get Version FailedOccurs once – communication errorAutomatic correction
707CapKey – Update FailedOccurs once – communication errorAutomatic correction
708CapKey – Reserved 1Reserved – for future useReserved – for future use
709CapKey – Reserved 2Reserved – for future useReserved – for future use
710Solar Net – Keep Alive Signal Missingno Solar Net connectioncheck Solar Net status at inverter
711EEPROM Write  – Wrong Data LengthSoftware errorRun latest software update
712EEPROM Write – Descriptor Not FoundOccurs once – communication errorAutomatic correction
713EEPROM Read – Descriptor Not FoundOccurs once – communication errorAutomatic correction
714EEPROM Read Warning – CRC Header Fail Will RetryOccurs once – communication errorAutomatic correction
715EEPROM Read Error – Other errorOccurs once – communication errorAutomatic correction
716Event Log EEPROM Drive ErrorSoftware errorRun latest software update
721EEPROM – ReinitializedOccurs once – communication errorAutomatic correction
722EEPROM – Wait Busy TimeoutOccurs once – communication errorAutomatic correction
723EEPROM Write – Verify Fail Will RetryOccurs once – communication errorAutomatic correction
724EEPROM Write – Other ErrorOccurs once – communication errorAutomatic correction
725EEPROM Read – CRC Data Fail Give It UpOccurs once – communication errorAutomatic correction
726EEPROM Read – CRC Data Fail Give It UpOccurs once – communication errorAutomatic correction
727EEPROM Check Data Warning – All Data CorruptOccurs once – communication errorAutomatic correction
730EEPROM Check Data – Data RestoredOccurs once – communication errorAutomatic correction
731USB flash drive initializing errorUSB flash drive Read/Write protectedRemove Read/Write protection
732USB flash drive overcurrentUSB flash drive ineligible due to too high currentUse another USB flash drive
733No USB flash drive insertedNo USB flash drive insertedInsert USB flash drive
734No software update found on USB flash driveSoftware update has wrong format or namingName software update correctly (correct : Froxxxxx.upd, xx…. continuously number)
735No supported software update found on USB flash driveOld orDefective Software update on the USB flash driveLoad latest Software update onto the USB flash drive
736USB flash drive flash drive Read/Write errorIncorrectly formatted USB flash drive (NTFS)Format USB flash drive (FAT32)
737Software update can not be read from the USB flash driveSoftware errorLoad latest Software update onto the USB flash drive
738Log-File can’t be created on the USB flash driveUSB flash drive secured with a passwordDelete password protection
740USB flash drive enumeration errorIncorrectly formatted USB flash drive (NTFS)Format USB flash drive (FAT32)
741USB flash drive logging write errorMemory on USB flash drive fullDelete data from USB flash drive
743Software update failedUnplugged USB flash drive during Software updateReconnect USB flash drive and start software update again
745Software update checksum wrongSoftware errorDownload and install latest Software update
746Product Matrix Code (PMC) read error during software updateSome Boards haven’t started completely yetWait until the inverter have started and start Software update again
751Real Time Clock – Time LostInverter had no AC connection for longer than 5 daysSet time and date
752Real Time Clock – Hardware ErrorOccurs once – communication errorAutomatic correction
754Real Time Clock –  Time SetTime / date has been setInformative State Code
755EEPROM Data WrittenData save process been successfullInformative State Code
757Real Time Clock – Hardware ErrorDefective real time clock moduleReplace RECERBO board
758Real Time Clock – Emergency ModeOccurs once – communication errorAutomatic correction
760System Crystal BrokenOccurs once – communication errorAutomatic correction
761Device Data Unit Memory Read ErrorDevice data unit is missing at the RECERBOFix Device data unit board on RECERBO
762Plugged Device Data Unit Read ErrorPlug connection problemCheck each plug connection in the inverter
765Random Number Generator ErrorOccurs once – communication errorAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
766Power Limit Not FoundPlug connection problemCheck each plug connection in the inverter
767Power Limiter Communication ErrorOccurs once – communication errorAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
768Power Limit Not IdenticalAttached Device Data Unit is being connected or disconnected during feeding in operationAutomatic correction (State Code must be confirmed)
772Memory Not AvailableAttached Device Data Unit is being connected or disconnected during feeding in operation / Device Data Unit missingConnect Device Data Unit again and restart the inverter
773Update Group ZeroNo storage print is beeing connected to the RECERBOConnect Device Data Unit again and restart the inverter
775Power Stack Product Matrix Code InvalidProduct Matrix Code can’t be read outAutomatic correction (restart inverter – AC/DC disconnect and reconnect)
777CAN Error Message SourceProblem at any CAN nodeInformative State Code
778CAN Error Message State CodeProblem at any CAN nodeInformative State Code
779CAN Node Error ReportingProblem at any CAN nodeInformative State Code
782Update Flash – CRC ErrorOccurs once – communication errorAutomatic correction
783Update Flash – Header CRC ErrorOccurs once – communication errorAutomatic correction
784Update Flash – TimeoutOccurs once – communication errorAutomatic correction
785Update Flash – Read Value (Value Not Found)Problems during Software updateRestart Software update
787Update Flash – Read Value (Setup Not Found)Unable to find a setupRun latest software update
789Update Flash – Read Value (Header CRC Error)Wrong/defect data in flashRun latest software update
792Update Flash – Find Header (Header Not Found)Software update failedRestart Software update
794Update Flash – Find Header (Header Address Impossible)Wrong/defect data in flashRun latest software update
795CPLD Update successfulCPLD Update successfulInformative State Code; NOTE: FIRMWARE UPDATE necessary
796CPLD Update failedCPLD Update failedrun CPLD Update again
797CPLD Update incompatibleCPLD Update incompatiblerun CPLD Update again

If your Fronius Primo Inverter is displaying a fault code then you’ll want to get hold of us to help you out.

MC Electrical is a Fronius Solutions Partner Plus, meaning we are trained and authorised to make repairs to all Fronius Inverters.

Find out more here

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GOOGLE REVIEWS

115 Reviews
Very professional team that understands the personal touch when dealing with clients. Terrific communications. Great workmanship for the installers. If you are thinking about solar think no further than MC Electrical.read more
Fred Cairns
Fred Cairns
23:43 24 Apr 20
What can I say but fantastic from start to finish. Speaking to people who know solar rather than just trying to sell solar makes a big difference. Had several quotes before a mate recommended MC electrical and all were about the same but MC actually took time to listen before suggesting what we might need rather than just telling me what I needed. After sales have been brilliant each person I’ve spoken to has been able to help with even my daft questions. Highly recommendread more
Tim Harries
Tim Harries
06:28 13 Mar 20
Can not recommend MC Electrical highly enough, they are absolutely first class in everything they do!From the highly knowledgeable sales person (Trent) who quoted on the system, to the exceptionally polite and professional installation team (David) and the wonderful post installation/after sales service (Cristy) who followed up to make sure we were happy with everything and there were no issues. These guys aren’t just about getting you to sign up they about providing service throughout. Our internet was down which meant that out Inverter was offline in terms of keeping track of our input/output (there was no issue with the system) and Cristy followed up to make sure there wasn’t an issue. Can not thank the MC Electrical team enough and would 100% recommend them!read more
Stephanie McPherson
Stephanie McPherson
04:18 05 Mar 20
MC Electrical was great to work with. At every step (sales, order, installation, after sales support) their employees were professional, friendly and communicative. All the people we dealt with went out of their way to ensure that we bought the system that would provide most benefit to us. Their systems may not be the cheapest, but taking into account the service we got and the quality of the products, it was money well spend. Mark's blog is honest and informative. You won't go wrong by following his advice.read more
Manda Meiring
Manda Meiring
00:47 29 Feb 20
System is far outperforming my expectations. Clearly identified my needs and advised on a really optimal solution. Salesperson, installation team and Mark excellent to deal with. Went over and above assisting me with extra electrical work I requested for an electric car charger at a fraction of the cost other installers had quoted. Would recommend to anyone.read more
Nathan Sullivan
Nathan Sullivan
04:39 21 Jan 20
The installation of our solar system was only bested by the professionalism of the staff from MC Electrical. From the initial consultation all the way through to the final connection of our solar system, MC Electrical were incredibly responsive and informative with all aspects of our system. I could not recommend them highly enough. If you're looking for a company who is professional, timely and informed by the latest industry standards, MC Electrical is the pick.read more
Scott Baker
Scott Baker
01:16 16 Dec 19
From start to finish of this process, MC Electrical has listened to my ideas, and provided information and advise around the best and most cost effective solution for my townhouse. The installation had some extra challenges, which were overcome efficiently and safely. I highly recommend MC Electrical for all your solar installation, upgrade and maintenance needs.read more
Alex Hassett
Alex Hassett
09:12 15 Dec 19
I've had a very positive experience with MC Solar & Electrical. The sales team were very thorough, reviewing my energy bills and house to design the perfect system. The installation was seamless and the installers were super considerate of keeping noise levels to a minimum when my noise-sensitive son was home during the morning. The after-sales service was also amazing, checking in with me immediately after the install to make sure I was happy with the service. All in all I would highly recommend MC Solar & Electrical. They truly are a premium installer and you absolutely get what you pay for.read more
Tim Dougall
Tim Dougall
10:30 09 Dec 19
WOW! Couldn't believe how great they are to deal with. Ben did a great job with a couple of options for me and explained it all very well. Communication and emails were excellent and I was kept well informed. Was recommended by a family member and I have since recommended them to a few people who are actually get there's installed soon ! They look great too !!read more
Vanda Silman
Vanda Silman
04:38 04 Dec 19
The team are great! They have been very informative and prompt from the get go.They are there when they say they will be. The after install updates have kept me up to date with step by step instructions. Would highly recommend.read more
Kay-T Halse
Kay-T Halse
22:33 19 Nov 19
We are very pleased with our new solar system. The team were a pleasure to have on site, and were willing to go any extra mile. We appreciated the good advice MCElectrical gave us, and their helpful manner throughout each process. We would thoroughly recommend this company - their work ethics are above reproach.read more
Janet Skerman
Janet Skerman
23:14 15 Nov 19
Highly recommend this company. A big thank you to Ben for his planning and design layout, to the installers, Craig, Dane and their team. Your professionalism and friendly manner within your team made this an enjoyable and positive experience. Thank you one and all.read more
Kerin Kelly
Kerin Kelly
02:37 13 Nov 19
Straight up, no nonsense. Nicole was bloody awesome and not pushy. basically, if you want them buy them, if not move on... Waited, got a few quotes and went back to MC Solar. 4 yrs now. 21 trouble free panels. 5.5kw of free electricity!read more
Jeremy Knight
Jeremy Knight
13:14 21 Oct 19
I did a lot of reviews and got a few quotes for systems. Throughout the sales processes, MC Electrical was honest and realistic about the system I needed and offered me clear insight into their thinking and my household circumstances. I ended up going with them for the following reasons:Mark's Blog -  he really understands solar and offers honest advice, Their longevity  in the marketplace - They only do solar and have done it for a long timeTheir warranty - they cover what they sell wellStaff - Everyone I spoke too and eventually worked with has truly being amazing to work with and all seem to love their company.The install too was faultless with a full team of around 6 working effectively to place the panels in the morning. I also required a meter box upgrade and they looked after everything to the highest of standards.I've had the system installed for 8 months now and could not be happier. MC Electrical have a great after sales team who even dealt with my questions mainly around understand and using the software and meter reading so I could better understand how to get the most from the system. Very patience and knowledge.I've just got my second quarter bill from my system and it's gone for $860 same time last year to $27read more
Paul Judge
Paul Judge
06:13 09 Oct 19
Excellent service and communication. We found the big difference between MC Electrical was that, unlike most solar providers who would try to dictate what you need without considering your circumstances, MC Electrical will listen to your needs and offer a system that will align to those needs. Another major plus is the aftermarket service. MC Electrical are available to ensure your system is running smoothly and answer any pay sales questions you may have. We speed around apt and found these guys are the best and we couldn't more highly recommend them.read more
Pat Moran
Pat Moran
22:52 03 Oct 19
Has been an excellent experience from quoting to completion. I highly recommend this solar installer.
Steve M
Steve M
01:09 02 Oct 19
Very happy with MC electrical. Sales was very professional, suppling lots of info and options to help find the right solution for a difficult roof at a competitive price. The installers had pride in their work and it showed in their attitude and work ethic. Coming from the service / installation industry I have high expectations in regards to quality and service, I was impressed with the install and highly recommend this supplier.read more
Tayla Jackson
Tayla Jackson
09:34 27 Sep 19
After getting numerous quotes amongst the haze of Solar options I settled on MC Electrical. From the start MC Electrical have been down to earth, honest, professional and so far, their after install service and support has been excellent. No upsell, clear in what I needed and willing to listen. Not the cheapest but definitely good value for money. I would recommend having a chat with the team for your Solar project.read more
Greg Price
Greg Price
23:27 29 Aug 19
From the consultation to installation and after service, MC Solar & Electrical has been professional and without any hassles at all. I am very happy with the whole team every step of the way. Excellent communication and follow up. They are very thorough and explained everything clearly to me and even showed some examples poor workmanship ( we spotted our neighbor had one example they explained!)You might find a lower quote with another retail/installers, but I highly recommend the peace of mind that comes with premium quality products and services with them because solar is a long term investment and over the course of 10-20+ years it is just not worth the uncertainty and hassle to save a few dollars. Arrange a meeting with them and you'll see first hand!read more
Barney Chen
Barney Chen
22:00 29 Aug 19
Fantastic, This team were only ones to actually come out and provide an extensive free written quote. They explained everything, booked us in arrived on time, cleaned up after themselves and didn't break any tiles on the roof during install and offerred post installation support. Very friendly service that ran like a well oiled machine with no issues wahtsoever. This is the way dealing with businesses should be. Very highly recomended. Thanks to the team.read more
Russell Sky
Russell Sky
21:07 11 Jul 19
From the initial contact, MC Electrical were professional and supportive. They provided information and guidance on a system that would meet our Solar objectives and budget. They were not pushy or making assumptions that they knew better what we needed.They listened to our requirements and objectives and worked with us to install a high quality solution. They also coordinated installation of the panel railings with a roof restoration, well before the panels were ready for installation. This helped to ensure the integrity of our roof paint membrane and reduced potential damage to tiles. The follow-up service to keep us informed of every step, and coordinating with our electricity provider has been great. I highly recommend MC Electrical for their service, knowledge and professionalism.read more
Lowie & Mark Forwood
Lowie & Mark Forwood
22:50 24 Apr 19
high quality products, incredible customer service and support. They came to our house to inspect the site and have a chat to understand our energy needs to make a tailor made quote. Their presentation was extremely detailed and we felt confident in their support from day one. One month after installation and the support is still there in helping choosing the provider with the best deal on the market. Worth every cent. Thank you Mc Electrical!read more
gavino beddu
gavino beddu
08:58 03 Apr 19
Terrific service. Not the cheapest but by far the most proficient and complete and professional service of the companies I engaged. Trent particularly managed the process well and I am very pleased with the performance of my system 1 year on. Finally a company that does value and practice after sales engagement and service.read more
Shannon Hobbs
Shannon Hobbs
20:27 19 Mar 19
Recently had solar installed by these guys. After alot of research I decided on MC Electrical. Not the cheapest but I had most confidence in them from the start. Smooth process from sales through install and after sales support. Their install staff were exceptional working in very hot conditions and just getting on with it. Cannot recommend highly enough. In a market where there are plenty of cowboys they have delivered.read more
Owen Davies
Owen Davies
10:12 01 Mar 19
Very happy with MC Electrical. They provided a quality system at a really good price. Loved the amount of information that have on their website and the obvious passion and knowledge displayed by the owner and staff. There is a lot of information on the internet about solar and it is very difficult for a consumer to interpret what is there and apply that to what they need. Jaime from MC Electrical spent a lot of time with us to help match us with the right combination of products to come up with a system that we could afford and that would meet our needs. I feel confident that we will have a great system, that will last us for many years, that will significantly reduce our energy costs and that will be backed up by great support. Thanks Jaime and MC Electrical.read more
Alessandra Liussi
Alessandra Liussi
06:46 13 Feb 19
Fronius Primo Fault Codes

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Our solar experts will explain all your solar power options and will customize a green energy solution that’s right for you. We don’t use sub-contractors and offer customers a 10 Year workmanship warranty!

DESIGN – INSTALL

We will design a custom solar power solution just for you! Our team will do all the paperwork for solar rebates, incentives and complete grid connection on your behalf. We are local & trusted with a reputation for quality.

ENJOY SOLAR 

Enjoy your new complete Solar Power system and start saving money on your energy bills. With MC Electrical getting solar panels couldn’t be any easier. We will be around to service any warranty issues or system upgrades!

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